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Join the Once Upon A Child Team


Part-time & casual sales associates/Buyers opportunities to grow

- we promote from within, full-time available


Once Upon A Child Nanaimo is an independently owned and operated children's new and used resale chain. Our mission is to provide a fun and convenient way to buy and sell gently used kids' stuff while focusing on quality, safety and value.

Once Upon A Child Nanaimo is looking for customer service oriented sales associates. The right candidate will be available to work flexible hours including days, evening and weekends. Responsibilities will include ringing sales, processing returns, answering phones, assisting customers, tagging, communicating the buy process to our customers as well as communicating inventory needs to our customers, and any other tasks associated with a sales associate/Buyer position. 



Great customer service and communication skills

Basic math skills

Ability to work independently & take direction from supervisors

Ability to handle customers with sensitivity

Ability to work at a fast pace with accuracy (multi-tasking is essential)

Must have flexibility with work schedules

Must be able to effectively communicate the Buy Policy to our customers as well as inventory needs.

Compensation: Wage to be discussed; great employee discount

If you are interested in working in this fast-paced and fun environment, Download and fill out our Job Application and email it as well as your resume to us at ouacnanaimo@gmail.com. If you have any questions feel free to email us too.

*You will need Adobe® Acrobat Reader to view and print the application. Please print out the application and fill out by hand as Acrobat doesn't allow you to edit documents online.




To help promote all aspects of the business including but not limited to getting to know our customers, buying gently-used inventory, selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist owners in daily store operations, including the buying of gently-used kids’ stuff and making families happy!


Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner. Exhibit appropriate selling and buying procedures and ensure thourough communication to all customers regarding our buys.

Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale.

Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of the store.

Price and tag items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures.

Develop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc.

Achieve personal and store sales goals by applying sound customer service and sales protocol. 


Proven customer service skills required.

Ability to work well as a team member, accept constructive feedback, and follow directions.

Excellent communication, interpersonal skills and multi-tasking abilities.

Sales and goal driven.

Punctual and eager to learn


Ability to stand and walk for long periods of time.

Lifting up to 40 lbs. without assistance. 

Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise.

Able to operate a computerized point of sale system



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Our Locations

Once Upon A Child Nanaimo

6461 Metral Drive
Nanaimo, BC V9T 2L9
250-933-0041 - Map - Hours
Mon10:00 AM-08:00 PM
Tues10:00 AM-08:00 PM
Wed10:00 AM-08:00 PM
Thu10:00 AM-08:00 PM
Fri10:00 AM-08:00 PM
Sat10:00 AM-08:00 PM
Sun10:00 AM-06:00 PM
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